Information
Whistleblowing Policy
Bright Minds Centre supports speaking up about serious concerns relating to safety, legality, professional conduct or organisational practice.
What whistleblowing covers
Whistleblowing concerns are usually wider than a personal complaint. They may include unsafe practice, safeguarding failures, unlawful behaviour, serious misconduct, unethical treatment of staff or service users, or attempts to conceal important concerns.
How concerns can be raised
Concerns should be raised through an appropriate route that allows them to be reviewed by someone able to act on them. Concerns can be signalled through the Contact Us page while dedicated reporting arrangements are kept under review.
Principles
- Concerns should be taken seriously and not dismissed because they are uncomfortable
- People should not be discouraged from raising genuine concerns in good faith
- Confidentiality should be respected as far as possible, subject to fair investigation and safety needs
- Where a concern involves immediate danger, emergency safeguarding routes must come first