Diversity, Equity and Inclusion Statement
Bright Minds Centre is committed to treating people fairly, respectfully and inclusively across enquiries, assessments, communication and service development.
Our commitment
We aim to provide an environment where people are treated with dignity regardless of age, disability, neurotype, race, ethnicity, religion, sex, gender identity, sexual orientation, pregnancy, caring responsibilities, socioeconomic background or communication style.
What this means for service delivery
- Trying to use clear, respectful and non-stigmatising language
- Considering reasonable adjustments for communication, access and processing needs
- Recognising that people may come to assessment from different cultural, developmental and family contexts
- Reviewing website content and operational processes for fairness and accessibility
Equity in practice
Equity means noticing where one standard route does not work equally well for everyone. Bright Minds Centre aims to consider what support or adaptation may be needed so people can access services more fairly rather than simply treating every situation as identical.
Concerns and feedback
If you believe an adjustment has been missed, or that an aspect of access or communication has been unfair, please raise it using the Contact Us page or the Complaints Policy route.